Here to revolutionize the industry with her in depth knowledge of color science and optimal hair health, Jenny strives to create an exceptional client experience within, and outside of, Max and Ro's luxury salon atmosphere.
Your First Steps Across The Threshold
When you walk through the door you'll be greeted by either me or my assistant. Arriving early to your scheduled appointment will give you time to enjoy one of our premium drinks or scrumptious snacks while we get ready for you.
We pride ourselves on running on schedule because we know YOUR time is valuable, so while you're waiting, sip on some wine in our cozy waiting area and take in the sights and smells of your new salon home.
You'll notice during the scheduling process there was a consultation form that I had you fill out. We'll sit down and chat about everything on that form plus more. We'll talk about your hair dreams and worst nightmares, and take a look at some inspiration photos so I can get an idea of the things you do, and don't like.
After I have a clear insight into our goal for today's appointment, I'll walk you through what's obtainable, our gameplan for today and future services, the level of maintenance involved in the look you desire, and how to style and care for your new look at home.
Making Magic Happen
Once I have a detailed gameplan in place, my assistants and I will get to work! Every step of our lightener formulas include a bond builder to protect, strengthen, and improve the color retention of your hair. We'll record all processes and formulas in our notes so we can recreate all that you love and continue to perfect your color palette time after time.
My assistants, Arielle and Stefani, work side by side with me as well as independently on all my clients. Working with them allows me to deliver intricate dimensional techniques and/or extension makeovers that Pinterest hair dreams are made of, while getting you out the door in a jiffy and onto your girls night out! Another perk of having my lovely assistants, is they're able to spend the extra time giving you an amazing scalp massage at the shampoo bowl that will surely make you forget about your hectic day!
To Add To The Experience
Here's a list of things you get to enjoy while you're at Max and Ro and as a Girl Gone Bronde guest:
Brazilian Bond Builder in every lightening session
Lunch included for appointments spanning 5 hours or more
Premium wine, Keurig coffee and hot chocolate, gourmet chocolates, and scrumptious healthy snack options
TV at the shampoo bowl so you can catch up on your latest Netflix addiction
A spacious, light, bright, and modern atmosphere
Salon exclusive, high quality hair care products
Wifi and Apple device chargers
Current and up to date celebrity gossip and lifestyle magazines
Cash off service bonuses for referring your friends